OBJECTIVE
Create the next version of the coaching portal, focusing on increasing the coaching team’s efficiency, by cutting down their time spent on touchpoints with their users, resulting in a reduction of costs for the company.
ROLE
UI/UX designer and researcher on a core team with a dedicated product manager, health coach, and a full stack engineer:
- Worked closely with the product manager to define requirements by intersecting coaching needs and company goals
- Consulted with the health coach on a regular basis to validate design directions and set up coach feedback sessions to gain an understanding of underlying needs
- Collaborated with the full stack engineer to identify feasible paths to achieve design intentions
- Designed multiple versions of the portal, laying out feature releases on a roadmap, adhering to emerging design principles